Shipping policy
Shipping & Delivery Policy
Please review this Shipping & Delivery Policy before placing your order. It applies to all purchases made through Get To Find It.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order has been processed, it will ship using the delivery method selected at checkout.
Shipping Options and Rates
We offer free standard shipping on U.S. orders of $50 or more, calculated after discounts and before taxes.
For orders under $50, the applicable shipping charge will be calculated based on the shipping method selected at checkout.
If you select an expedited or priority shipping method, the applicable charge will be displayed at checkout, even when your order qualifies for free standard shipping.
Some orders may be fulfilled and shipped by a trusted third-party supplier.
Delivery Estimates
Estimated delivery times after processing are:
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Standard Shipping: 3–7 business days
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Priority Shipping: 2–4 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather, high demand or other circumstances outside our control.
Tracking Your Order
Once your order ships, you will receive a shipping-confirmation email containing tracking information, when available.
Please allow some time for the carrier to update the tracking record after your shipping confirmation is sent.
Shipping Locations
We currently ship within the United States only.
International shipping is not available at this time.
Delivery Delays
If we become aware of a significant delay affecting your order, we will notify you and provide an updated estimated delivery timeframe when possible.
Lost, Stolen or Damaged Packages
Get To Find It is not responsible for packages that are lost or stolen after the carrier has confirmed delivery to the address provided at checkout.
If your order arrives damaged, contains an incorrect item or has another delivery issue, please contact us at support@gettofindit.com within 5 days of delivery. Include your order number and photographs of the item and packaging, when applicable, so we can review the issue and assist you.